1. Responsibilities
As the hosting organization, Active Interest Media Holdco, Inc., the publisher of Garden Travel with Horticulture & Garden Gate and referred to herein as “Garden Travel with Horticulture & Garden Gate”, provides reservation and coordination services. Each third-party service provider (including but not limited to hotels, airlines, ground transportation operators, local guides, and garden venues) is solely responsible to the participant for providing their respective services. Garden Travel with Horticulture & Garden Gate acts as an agent for these third-party providers and not as a principal. Garden Travel with Horticulture & Garden Gate does not select, supervise, or control the manner in which third-party providers render their services.
By making a reservation for a tour hosted by Garden Travel with Horticulture & Garden Gate, the participant certifies that they have disclosed any condition that may require accommodation or that may affect their ability to safely participate in tour activities. Garden Travel with Horticulture & Garden Gate reserves the right in its sole discretion to accept, decline to accept, or remove any participant on a tour at any time for any legitimate, non-discriminatory reason.
2. Physical Fitness & Medical Acknowledgment
Garden Travel with Horticulture & Garden Gate tours involve physical activity including walking on uneven terrain, cobblestones, steps, and outdoor environments in varied weather conditions. By booking this tour, the participant represents that they are physically able to participate and will disclose any medical or mobility condition requiring accommodation prior to departure. Accessibility cannot be guaranteed at all sites, though reasonable efforts will be made when feasible upon advance request.
3. Assumption of Risk & Release of Liability
BY BOOKING THIS TOUR, THE PARTICIPANT ACKNOWLEDGES AND ASSUMES ALL RISKS OF TRAVEL AND TOUR PARTICIPATION including risks of injury, illness, delays, transportation incidents, weather, or third-party actions.
The participant releases Garden Travel with Horticulture & Garden Gate and its representatives from claims arising from participation except where directly caused by proven gross negligence or willful misconduct.
4. Limitation of Liability
To the maximum extent permitted by law:
- Garden Travel with Horticulture & Garden Gate’s total liability shall not exceed the amount paid for the tour.
- Garden Travel with Horticulture & Garden Gate shall not be liable for indirect or consequential damages including missed connections, loss of enjoyment, business losses, or emotional distress.
- Garden Travel with Horticulture & Garden Gate is not responsible for loss of baggage or personal property.
5. Third-Party Service Providers
Garden Travel with Horticulture & Garden Gate arranges services through independent suppliers such as airlines, hotels, transportation providers, and guides. These suppliers are solely responsible for their services. All bookings are subject to supplier terms and conditions.
6. Force Majeure
Garden Travel with Horticulture & Garden Gate is not responsible for delays, cancellations, or losses caused by events beyond its control including weather, disasters, government actions, labor disputes, pandemics, or other force majeure events. Refunds are not guaranteed in such cases unless required by law.
7. Price
Prices are based on exchange rates and costs at time of publication and may change before full payment is received. Once paid in full, the price will not change due to rate or tax fluctuations. If a pre-final payment increase exceeds 8%, participants may cancel within 14 days for a full refund.
8. Cancellations by Participant
Written cancellation is required. Refunds depend on timing relative to departure date and final payment deadline. After final payment deadline, no refunds are issued. Mid-tour departure yields no refund.
9. Tour Cancellations or Changes
Garden Travel with Horticulture & Garden Gate reserves the right to cancel or modify tours for operational, safety, or business reasons. If a tour is canceled by us, a full refund of amounts paid will be issued. We are not responsible for incidental expenses such as airfare or visas. Itinerary changes may occur when necessary and comparable substitutions may be provided.
10. Participant Conduct
Participants must behave respectfully and lawfully. Garden Travel with Horticulture & Garden Gate may remove any participant whose behavior is disruptive, unsafe, unlawful, or incompatible with tour enjoyment. Removed participants receive no refund and are responsible for return costs.
11. Smoking & Vaping
Smoking and vaping are prohibited on transportation and in most shared spaces unless expressly permitted.
12. Travel Documents
Participants are responsible for passports, visas, health documentation, and entry requirements. No refunds are provided for denied boarding or entry due to improper documentation.
13. Travel Insurance
Travel insurance is strongly recommended and may be required for certain tours. Coverage should include emergency medical expenses and hospitalization and medical evacuation and repatriation. Participants who travel without insurance accept full financial risk.
14. Complaints
Complaints must be reported promptly during the tour so they can be addressed. Formal written complaints must be submitted within 20 days of return.
15. Dispute Resolution
Parties agree to attempt good-faith negotiation followed by mediation before litigation. Class actions are waived where permitted by law.
16. Governing Law
These Terms are governed by the laws of the State of Delaware and disputes shall be resolved in the United States.
17. Photography & Media Release
Participants grant permission for photographs and video taken during tours to be used for promotional or editorial purposes without compensation. Those who object must notify us before departure. Minors must be accompanied by a parent or guardian who accepts full responsibility for them.
18. Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
19. Entire Agreement
These Terms together with booking confirmation documents constitute the entire agreement and supersede prior understandings. Any modification must be in writing and signed by an authorized representative. Rights may be assigned to affiliates or successors.
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